A Partner, Not Just a Shipper - They Made It So Easy...! As a new business, navigating international logistics was my biggest fear. Eastern Touch Freight was recommended to me, and I'm so grateful. From the first call, they treated my small order with the same importance as a huge shipment. Their team guided me through every document and customs process, which was a lifesaver. The communication was fantastic—I got regular updates without having to chase them down. My goods arrived in Jebel Ali right on schedule and in perfect condition. They've earned a customer for life. Thank you, Eastern Touch team!

We've been using Eastern Touch Freight for over a year now for our shipments from Europe into the UAE. In the logistics industry, reliability is everything, and they have consistently delivered. Their professionalism is top-tier, from their accurate initial quotes to their meticulous documentation and on-ground handling. Their real-time tracking portal gives us perfect visibility, which is crucial for our supply chain planning. A particular standout was their handling of a time-sensitive shipment; they coordinated perfectly to get our goods cleared and into their warehouse ahead of schedule. A truly dependable partner.

I needed to import a rare classic car part from Germany and was worried about the complexity and cost. Eastern Touch Freight provided a clear, all-inclusive quote with no hidden surprises. Their customer service team was incredibly patient with all my questions. They handled the entire air freight and customs clearance process seamlessly. What impressed me most was their proactive approach—they informed me of a potential delay due to weather in Europe and had already arranged a solution before it became a problem. The part arrived safely and quickly. Highly recommend for anyone who needs care and expertise.